View Our Website View All Jobs

Online Community Manager

Do you enjoy managing a growing online community, actively engaging members, creating content, and identifying trends? StartUp Health is hiring a Community Manager to manage StartUp Health HQ, a newly launched community platform that extends the StartUp Health experience online, 365 days a year, to our curated network of thousands of entrepreneurs, investors and healthcare leaders. If you’re an entrepreneurial self-starter, passionate about health and wellness, and have experience managing a dynamic online community, we want to meet you!


  • Collaborate with internal stakeholders (StartUp Health team) in defining an ongoing, relevant HQ community strategy, and then execute on strategies to increase content and engagement across all user groups
  • Oversee all aspects of the community platform including content creation (Q&A, coaching modules, resources, etc), new community tools and features, community guidelines and policies
  • Create content for our coaching program via articles, posts, screencasts and other media for the benefit of our Health Transformers (portfolio company founders)
  • Cultivate relationships with investors and customers, in collaboration with the Network team, to further expand the StartUp Health Network
  • Develop promotion plans to increase usage and membership for the community
  • Identify and establish relationships with the most active community members (superusers)
  • Serve as the general go-to person for both community members and internal stakeholders
  • Analyze and report KPIs, community metrics and developments regularly to team and iterate and improve HQ based on feedback


  • 2+ years experience managing an online community using web-based tools
  • Excellent people skills and the ability to listen, receive feedback and resolve issues diplomatically
  • Strong verbal and written communication skills
  • Experienced project manager with the ability to manage timelines and balance multiple priorities
  • Self-starter with a 'make stuff happen' mentality and comfortable and flexible in a fast changing environment
  • Previous customer success, customer service or account management experience preferred
  • Bachelor’s Degree required in communications, marketing or a related field

About StartUp Health: 

In 2011, StartUp Health introduced a revolutionary new model for transforming health by organizing and supporting a global army of entrepreneurs called Health Transformers. The Company has identified and is investing in 10 Health Moonshots, with the long-term goal of improving the health and wellbeing of everyone in the world. These include: Access to Care; Cost to Zero; Cure Disease, Cancer; Women’s Health; Longevity; Happiness & Mental Health; Brain Health; Nutrition, and Children’s Health. With the world’s largest digital health portfolio ( 200 companies spanning five continents, 18 countries and 60+ cities), StartUp Health’s long-term platform for entrepreneurs includes the StartUp Health Academy, StartUp Health Network, StartUp Health Media, and StartUp Health Ventures. Founded by Steven Krein and Unity Stoakes, StartUp Health is chaired by former Time Warner CEO Jerry Levin. Notable strategic partners and investors include AARP, Accenture, Aurora Health Care, California Health Care Foundation, Steve Case, Mark Cuban, Esther Dyson, Brad Feld, Genentech, Kaiser Permanente Ventures, and SAP. 

Mindset of a StartUp Health Team Member:

  • Long-Term Commitment - you are “all in” and committed long-term to our mission
  • Supportive Relationships - you are continually surrounded by like-minded team members
  • Quarterly & Weekly Rhythm - you recalibrate every 90 days and start each week with a sense of purpose
  • Confidently Ambitious -  you always convey confidence regardless of the obstacles
  • Self-Aware - you are coachable, aware of your unique abilities, and leverage the unique abilities of colleagues
  • Healthy Habits - you take care of yourself, have a clear mind and body, and regularly practice gratitude
  • Value Creator - you are continually making your future bigger than your past
  • Batteries Included - you always provide energy to others and have no tolerance for those who drain energy
Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 5MB) or Paste resume

Paste your resume here or Attach resume file